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Empowering Your Business
with Advanced Technology Solutions

IBTGroup@Evolve is dedicated to leveraging cutting-edge technology to provide innovative solutions for businesses. Our mission is to empower organizations with the tools and insights they need to thrive in the digital age. We are committed to delivering excellence and driving transformation through our services.

About

Delegating IT operations to external experts to enhance efficiency and reduce costs.

At IBTGroup-Evolve, we are passionate about technology and its potential to drive progress. Our story begins with a vision to revolutionize the industry by offering unparalleled expertise and customized solutions. We take pride in our talented team and the diverse range of services we provide, setting us apart from the competition. Our journey is defined by innovation, collaboration, and a relentless pursuit of excellence.

Reliable & Scalable IT Outsourcing Services

IBTGroup-Evolve offers expert IT outsourcing services to help businesses streamline operations, reduce costs, and enhance efficiency. From IT support and network management to cybersecurity and cloud solutions, they provide secure, scalable, and proactive technology solutions. By outsourcing IT needs, businesses can focus on growth while ensuring reliable and up-to-date technology management.

Advanced Cybersecurity Services

IBTGroup-Evolve offers comprehensive cybersecurity solutions to protect businesses from cyber threats and data breaches. Their services include network security, threat detection, risk assessment, and data protection, ensuring a secure and compliant IT environment. With proactive monitoring and advanced security strategies, they help businesses safeguard critical information and maintain operational integrity.

Seamless Network & Telecom Solutions

IBTGroup-Evolve provides network and telecom solutions that ensure fast, secure, and reliable connectivity for businesses. From network infrastructure design and management to VoIP and telecom services, they optimize communication systems for efficiency and scalability. Their solutions enhance performance, reduce downtime, and support seamless business operations.

Efficient Inbound Call Center Services

IBTGroup-Evolve provides inbound call center solutions to enhance customer experience and streamline communication. Their services include customer support, appointment scheduling, order processing, and technical assistance, ensuring prompt and professional service. With a focus on quality and efficiency, they help businesses improve customer satisfaction and retention.

Founders
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Jai Mulani
Chief Executive Officer at IBT

Experienced Leadership
IBTGroup-Evolve is led by a team of experienced professionals who bring a wealth of knowledge and leadership to the table. Our dedicated experts are committed to guiding our clients towards success and fostering a culture of continuous growth and learning.

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Our journey

Embarking on my journey in the UAE in 2003, I navigated through various roles, from driving to customer service representative, each experience shaping my understanding of the business landscape and fostering a spirit of resilience and determination. In 2009, fueled by an unwavering vision to revolutionize the BPO industry, I founded IBT. What began as a modest venture has flourished into a powerhouse of innovation and excellence, driven by a steadfast commitment to delivering unparalleled service.

Our path of success

Over the years, IBT has carved a path of success, earning accolades and recognition as the top BPO company in the UAE. My leadership has been honored with prestigious CEO of the Year awards, a testament to the dedication and passion poured into every aspect of IBT’s operations. Through strategic growth initiatives and a relentless pursuit of excellence, IBT has become synonymous with reliability and quality, empowering businesses across the UAE to thrive in a dynamic and competitive market. The journey from humble beginnings to the pinnacle of success is a testament to the power of perseverance, vision, and unwavering commitment to excellence.

Services

Comprehensive Technology & Business Solutions for Seamless Growth

IBTGroup-Evolve provides a comprehensive range of technology and business solutions designed to streamline operations and enhance efficiency. Their technology services include IT outsourcing, support, network and telecom solutions, cybersecurity, and IT consulting to ensure businesses remain secure and technologically advanced. Additionally, their business process outsourcing (BPO) services cover inbound and outbound call center operations, customer support, claims management, finance and accounting, payroll processing, recruitment, and document management. By leveraging advanced technology and expert-driven strategies, IBTGroup-Evolve helps businesses optimize their processes, reduce costs, and improve overall performance.

Experience and Expertise

20+

Years of Industry Experience

1M+

Strategic Partnerships

6M+

 Products Deployed

500+

Global Reach

Networks

50+

Industry Accolades

Partners

Our Trusted Partners

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Ready to Transform Your Business with Advanced Solutions?

Driving Business Transformation with Innovative Solutions

IBTGroup-Evolve empowers businesses with cutting-edge technology and strategic outsourcing solutions that drive efficiency, scalability, and digital transformation. By integrating advanced IT services, including cybersecurity, cloud solutions, and IT support, alongside comprehensive business process outsourcing (BPO) for customer support, finance, HR, and data management, the company enables organizations to optimize operations and enhance customer experiences. With a focus on innovation and adaptability, IBTGroup-Evolve helps businesses navigate the evolving digital landscape, streamline workflows, reduce costs, and achieve sustainable growth in an increasingly competitive market.

Contact IBT
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Contact

IBT Global Services,
Al Shafar Tower 1 - 1607 - 1608 - Dubai - United Arab Emirates

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DUBAI, UAE

HEADQUARTERS

 IBT Global Call Centre Services LLC
1901 - 1908, Al Shafar Tower 1,
Tecom P.O. Box - 124372, Dubai,
United Arab Emirates

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E:  info@ibtgroup-evolve.com

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